Terms and Conditions | Lakbee

Terms and conditions

Welcome to Lakbee. These Terms and Conditions ("Terms") govern your access to and use of the Lakbee website and mobile application (collectively referred to as the "Platform"). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our services.

Customizable Travel Packages

The Lakbee Platform is intended for users who are eighteen years of age or older. By using the Platform, you confirm that you meet this requirement. If you are under eighteen, parental or legal guardian consent is required.

You agree to use the Platform solely for legitimate travel-related purposes. You must provide accurate, complete, and up-to-date information when creating an account, making a booking, or communicating with us.

Bookings and Payments

All bookings made through the Lakbee Platform are subject to availability and acceptance by the relevant service provider. Lakbee functions as a booking intermediary and does not directly operate or manage the tours and experiences listed.

Pricing is displayed in Philippine Pesos unless stated otherwise. Full payment is required at the time of booking unless a different arrangement is explicitly offered. Payment methods may include credit or debit cards, bank transfers, and e-wallets, subject to availability.

Upon successful booking, you will receive a confirmation via email. This confirmation serves as proof of your reservation.

Cancellations and Refunds

Cancellation policies vary depending on the specific tour operator or service provider. These policies will be presented during the booking process and must be reviewed before completing your reservation.

Refunds are granted in accordance with the individual provider’s terms. Processing fees or partial refunds may apply. Please note that no-shows are generally non-refundable.

If you need to cancel or reschedule, you are responsible for contacting either Lakbee support or the service provider within the applicable cancellation window.

User Accounts

To access certain features of the Platform, such as booking management or saved trips, users may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Lakbee reserves the right to suspend or terminate any account that is suspected of unauthorized use, fraudulent activity, or violation of these Terms.

Platform Role and Third-Party Services

Lakbee is a travel booking platform that connects users with third-party tour operators, guides, and service providers. We do not own or control the services offered on the Platform.

While we make every effort to feature reliable providers, Lakbee is not responsible for the quality, safety, or accuracy of third-party services. Any concerns, disputes, or claims arising from your travel experience must be addressed directly with the respective provider.

Intellectual Property

All content available on the Platform—including but not limited to logos, text, images, graphics, and software—is the intellectual property of Lakbee or its licensors. You may not copy, distribute, reproduce, or use any material without prior written consent from Lakbee.

Use of the Platform does not grant any rights to trademarks, copyrights, or proprietary content.

Limitation of Liability

Lakbee shall not be held liable for any direct, indirect, incidental, special, or consequential damages that result from your use of, or inability to use, the Platform or any services booked through it.

We do not guarantee uninterrupted access to the Platform or that it will be error-free, secure, or free of viruses or harmful components.

Modifications to Terms

Lakbee reserves the right to update or revise these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Platform. Continued use of the Platform constitutes your acceptance of any modifications.

We encourage users to review these Terms periodically.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or related to these Terms shall be submitted to the exclusive jurisdiction of the appropriate courts in the Philippines.